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This course covers national minimum standards for providing care to older people. It will provide relevant underpinning knowledge for Health & Social Care Induction Units and will assist all care staff in delivering high quality service to older people.
– Values that underpin good social care practice
– Communication including verbal, non-verbal, methods of motivation and barriers to communication
– Confidentiality including purpose, limitations and responsibilities
– The role of the worker including legal and professional boundaries
AT YOUR WORKPLACE VENUE