Training Unlimited Terms & Conditions

These terms include the entire agreement between the parties, unless otherwise agreed in writing by the Director of Training Unlimited. These Terms of Business overwrite any other terms of business or purchase conditions put forward by the Customer.

The full fee is expected, to have been paid, within 30 days of delivery.

A late payment fee of £50 will be added to any unpaid invoices, after 30 days (from delivery date) and then interest will be added until the debt is settled.

Training Unlimited reserves the right to pass overdue debts, to a commercial recovery company or make a court claim for money owed. In this event a 20% surcharge will apply to cover the costs incurred.

Unless written cancellation is received at least 7 working days before the start date of the course, the fees are payable in full. Please ensure you have written confirmation from us that your cancellation request has been made. Notification of all cancellations must be made in writing to

A single course may be rescheduled to a later date only once. If this is within 7 calendar days of the commencement of the course, there is a possibility of an additional 50% of the course fee will be required. This will be decided at the Director of Training Unlimited’s discretion.

Training Unlimited reserves the right to alter any part of an agreed programme/delivery of courses; if this is necessitated by circumstances beyond our control. In the unlikelihood of this happening, we will liaise with the Client at the earliest point to ensure customer satisfaction.

Clients must ensure that the training they have booked with Training Unlimited is suitable for their requirements and abilities of the delegates attending the course/s.
Training Unlimited may suggest or recommend courses/programmes/learning outcomes for Clients, however, the assessment and the final decision concerning suitability of the course is the Clients responsibility.

If training is being delivered on site as requested by the Client, the Client will be responsible for the provision and set-up of equipment for training being delivered on their premises. Training Unlimited reserves the right to cancel or discontinue the course if, in the trainers opinion, the venue or the equipment isn’t suitable for delivery of training. If a Clients room setup is unsuitable and the trainer has no other option to cancel due to no other suitable rooms available on the day, the full fee remains due.

Examination fees are non discountable. We reserve the right to withhold the certificates until the course fee has been paid in full.

Offers are area specific. Please ensure you speak to us direct to clarify if your business falls in to the area threshold.