De-Escalation Skills

COURSE OVERVIEW

This course will explore and extend participants knowledge about challenging behaviour; the forms it can take, those who are at risk, various explanations for the occurrence of challenging behaviour and possible coping and response options. A maximum of 12 delegates can attend this course to ensure sessions are delivered to standard.

COURSE CONTENT

– Understanding challenging behaviour
– Identify features of it and reasons behind it
– De-escalation skills
– Managing positive outcomes
– Trigger points

COURSE DURATION

6 HOURS

MAXIMUM NUMBERS

15 DELEGATES

STUDY METHOD

CLASSROOM

LOCATION

AT YOUR WORKPLACE VENUE

CERTIFICATION

Attendance Certificate