PRIVACY POLICY

Training Unlimited values the personal information you provide to us and we wouldn’t want to use it in a way that you wouldn’t expect. This Privacy Notice explains how we protect your privacy and how you can control how we use your personal information. If you want to change the way in which we use your data or if you have a question about how your personal information is used, please contact us using the methods below:

  • Email: jan@trainingunlimited.co.uk
  • Phone: 07759258881
  • Post: 125 Quebec Quay, Pier 30, Liverpool L3 4ER

When you provide your information to us directly via our website, over the phone or face to face we only ask you to supply information that we need in order to provide the service you have requested. We will normally ask you to provide us with:

    • Your name
    • Your contact details
    • Your company details

However, if you do business with us we may also ask for further information about you or your company including financial details, copies of previous training certificates and national insurance numbers as necessary.
You may also provide your information to us via social media when you enquire to become one of our customers/associates.

We use your personal information in a number of ways to:

  • Provide you with the service or information you’ve requested
  • Keep you informed and updated on relevant products you may be interested in
  • Improve our website and the range of services and products we provide
  • Administer your account

For the avoidance of doubt, we do not store credit card details.

We do not share or sell your data to any other company

We take our obligations to keep your personal data safe and secure very seriously.
Within Training Unlimited, access to your personal information is strictly controlled on a ‘need to know’ basis. Staff members are only allowed access to your personal data if necessary to provide the requested service. All staff receive training on data protection and where necessary there are technical controls in place to restrict access.

It’s important for both you and us that your personal information is correct. If you believe this not to be the case, then please e-mail the amended details to jan@trainingunlimited.co.uk and we will contact you to verify your identity.

You have the right to request a copy of the information that we hold about you.
If you would like a copy of some, or all, of your personal information, please write to us using the contact details above.
We will get in contact to verify your identity and within 30 days we will:

  • Give you a description of the data we hold
  • Tell you why we are holding it
  • Let you have a concise and clear copy of the information

Much of our processing will be under the basis of “contractual obligation” in other words we need and use your personal information for providing the services you have asked us to provide.
However, when we are communicating with you regarding products and services you may be interested in receiving from us in the future, our basis for processing is our legitimate interest as we are communicating with you in the context of your corporate activity and identity and not in relation to your private life.

If you have a complaint, please email jan@trainingunlimited.co.uk and your complaint will be dealt with.

We keep our privacy policy under regular review and the newest version will always be available here.